SHIPPING & RETURNS

Shipping In India:

Free shipping on all orders is available in India. COD is available for orders upto ₹ 8,000.

 

International Shipping:

We ship worldwide. For international orders, a standard shipping fee of $25 is chargeable on orders below ₹ 15,000. Free shipping worldwide above ₹ 15,000.  No cash on delivery available for international orders.

 

Delivery Time:

Orders placed will reach you in a span of 7-10 business days. We will keep you notified in case of a logistical delay.

 

Duties & Taxes:

For customers within India, all prices specified on the website are inclusive of GST.

For customers outside India, duties are not included in the price. Customers are responsible for paying any import duties, custom fees, or local taxes. It is necessary to pay these in order to release your order from customs.

 

Cancellations:

An order can only be cancelled within 24 hours of placing it. Once the order is processed after 24 hours, no cancellation request will be entertained.

 

Exchanges & Returns:

We do not accept returns, however we offer exchange in size. Please make sure the product is unwashed and unworn. We do not consider a colour/texture and weave irregularity a defect. It is considered natural when handloom fabrics are used. Custom made pieces are not eligible for exchanges. In case of any exchanges, shipping costs will be borne by the sender.

If there is any exchange, please write to us on contact.snehab@gmail.com mentioning the order no. and reason for the exchange along with the photos of the product and we will get back to you in 24-48 hours.

 

Incorrect Shipping Address:

We are unable to offer refunds if we’ve been given an incorrect or incomplete shipping address, or if there are any failed delivery attempts by our shipping partner and/or the package is refused by the recipient.

 

Size issue:

Please refer to the size chart before you make a purchase, and in case you need some help for your size, you can write to us at contact.snehab@gmail.com

 

Color Accuracy:

We have made every effort to display the colours of our products that appear on our website snehab.com as accurately as possible. However, as computer monitors, tablets and mobile devices vary, we cannot guarantee that your monitor's display of a colour will be completely accurate.

 

For any other query, please contact our customer support at contact.snehab@gmail.com